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Does Age Co monitor Theraposture?

Theraposture works closely with Age Co to ensure excellent customer service at all times. Its main priority is to make sure your experience is a happy one.

How do I know my bed and mattress will last?

Only quality products are supplied and are designed to provide comfort and support for many years. This is why a comprehensive 3-year, fair wear and tear warranty* on beds and mattresses is provided.

What does a free home consultation involve?

One of Theraposture's friendly Product Advisors can visit you at your home to discuss the most suitable bed for your requirements. A friendly and considerate product expert may bring a demonstration adjustable bed with them for you to try. You can then discuss what features would help you sleep better and relax more in bed. You'll have the opportunity to chat about sizes, colours, finishes and optional features such as Night Lights, grab handles, chrome feet, pillows and sheets. If you request a home consultation, it will be completely free of charge and you will be under absolutely no obligation to buy.

How long does my bed take to be manufactured?

As all Age Co Adjustable Beds are expertly hand-built, you should receive your bed within 3-4 weeks (depending on your location) after placing an order. When your bed is ready and has passed our quality checks, you will receive a phone call from the delivery team to arrange a convenient date and time for delivery. On that day, your bed will be delivered and fully set up by an experienced Theraposture Technician. They will also give you comprehensive, yet easy-to- understand instructions on how to use your new bed safely and will ensure you feel confident and happy with it before leaving.

What about my old bed?

Theraposture can help with the removal of your old bed in most areas of the UK. They can either:

  • Take your existing bed to another room in your home or outside of your property at no extra cost

  • Remove your bed and responsibly dispose of it:
    • 3ft wide bed: £30 (£36 incl. vat)
    • 4ft wide and above: £50 (£60 incl. vat)

  • Remove your bed and store it for 14 days during the satisfaction guarantee period for:
    • 3ft wide bed: £50 (£60 incl. vat)
    • 4ft wide and over: £65 (£78 incl. vat)

    At the end of this period we will responsibly dispose of your bed unless you ask us not to.

Will I have to pay VAT?

All Age Co Beds have been developed with a Healthcare Professional. This ensures that they help users with a broad range of conditions and assist with independent living. If you qualify for this kind of help, you can save 20% on the cost by not paying VAT. Find out if you are VAT exempt.



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