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What customers say

Customer's experiences in their own words

I am so grateful to Theraposture for my Age UK bed, it is fantastic. As I am 93, I struggle to get to the shops so I do all my shopping on the Internet. This is why I will only go with a name or company I trust…I have to be careful. I had a jolly good look around online and as I already had insurance through Age UK, I decided to try one of their beds. I found the website and called.

I couldn’t have wished for better service all the way through from my initial call, to Steve from Theraposture coming to assess my needs, through to delivery and after care. Everyone at Theraposture is so very genuine and the company is obviously reputable. When I decided my initial choice of bed wasn’t suitable, there was no issue, Theraposture picked it up and delivered a new deep divan bed for me. It was perfect. The delivery men were lovely on both occasions, so neat and tidy.

I would say to everyone looking for an adjustable bed to not go anywhere else but to choose Age UK Adjustable Beds from Theraposture. I am more than happy and my bed is so comfy.

-- Vera Pellegrini, Norfolk

Our new bed was delivered yesterday by Theraposture and I must commend the two men from the firm who were helpful and courteous. We used it last night and my wife who has Scoliosis had a comfortable nights sleep for the first time in ages and I thought it was great also. Our three cats investigated the bed so we are careful not to trap them in the mechanism. Once again thankyou for your help and advice on our purchase.

-- Kind Regards Anthony & Val Parker - Morecambe, Lancashire

The delivery men were efficient and careful installing the new bed. Also moving the old bed. They were very helpful, polite and friendly

-- Mrs Bennell

My husband and I are over the moon with our adjustable bed, we can now sit up in bed and enjoy our morning cup of tea, something we have not been able to do for quite a few years. As for the service brilliant no complaints whatsoever delivered on time by two very helpful employees of Theraposture. Will certainly recommend.

-- Margaret Howe

My mother Betty Kemp, received a letter from you asking for feedback on her theraposture bed. She is very pleased with her new bed and she is no longer suffering from the back pain she was getting previously, so all good. Thanks very much.

-- Ms Titcombe

Why did Age Co chose Theraposture to supply Age Co Adjustable Beds?

Before owning our Age UK Adjustable Bed, I had been trying to make my husband comfortable at night with lots of pillows but without luck. Terrence finds sleeping with his upper body in an inclined position.

-- Mr & Mrs Whitton - 77 years old

Mr and Mrs Whitton from Barnsley, South Yorkshire, are delighted with their new Age UK Adjustable Double Bed. Their ‘Buckingham’ Divan Bed is finished in a damask fabric and combines two individual ‘Pocket Sprung Memory’ mattresses. One mattress can be electrically adjusted so the head and foot ends can be raised or lowered for a personalised sleeping position.

This adjustability really benefits 77-year- old Mr Whitton who has a severe heart condition as his wife explains: “Before owning our Age UK Adjustable Bed, I had been trying to make my husband comfortable at night with lots of pillows but without luck. Terrence finds sleeping with his upper body in an inclined position really helps with breathing, however his pile of pillows would always need adjusting throughout the night. Now we share a new Age UK Bed my husband can sleep with his head and chest raised all night without having to re-adjust his pillows or wake me up – it’s absolutely brilliant.”

Mrs Whitton continues: “We first had the idea of looking for an adjustable bed after my husband returned from his latest stay in hospital. He had been so impressed with the electrically operated beds on the ward he thought something like that at home would make life so much easier. So we decided to look on the internet and came across Age UK Adjustable Beds. As this name is so well known we telephoned, received a brochure and then had an excellent assessment of our needs to ensure the bed would be right for us. The 14-day satisfaction guarantee meant we had no worries about losing our money if the bed wasn’t what we wanted. Every person we spoke to at Theraposture (who make beds on behalf of Age UK) was so lovely and helpful. The delivery chaps were really pleasant and fitted the bed with no problems. As I am 79 it’s nice to know that our bed can be adapted in the future so my side can have powered adjustment too if needed. Thank you Age UK for a great night’s sleep.”

I’d even had a bed delivered to try out at home but then I was chatting to a neighbour who said I should look at Age UK.

-- Ray Sims - 79 years old

Ray Sims, 79 from Loughborough has only had his Buckingham, Deep Divan Bed from Age UK for a little over a month and already recognises it has made a big difference.

A former worker in the gas industry, Ray admits to not being in the best of health and sleeping is fraught with interruptions and discomfort. So, when he realised his old bed and mattress really had to go he decided to look for something more specialised. “I’d seen lots of beds advertised in the papers and originally I was going to go with another firm,” he explains. “I’d even had a bed delivered to try out at home but then I was chatting to a neighbour who said I should look at Age UK and I didn’t know they even did adjustable beds, so my daughter gave them a call.”

Ray chose the Buckingham Deep Divan, by Theraposture, who makes beds for Age UK. He had previously had a divan and wanted to stay with what he was used to. “The delivery was straightforward and they were really helpful and took my other bed away; it was all very easy. I had it for the 14-day trial with a satisfaction guarantee and it never went back! There really wasn’t anything to lose and it was better value than the others I’d seen too.” he adds.  

3ft wide adjustable bed with a deep base
View Buckingham dual divan bed


Now Ray doesn’t have to pile cushions up behind him if he wants to stay up and read, he just has to press a button and the back of the mattress raises to suit his needs. The nature of his illness means he is always going to have broken sleep, “I constantly have to get out of bed but it’s now much easier to do this. Plus it’s so much easier to go back to sleep because I don’t have to spend ages getting comfortable. It has definitely made a difference because the sleep I get is better quality all thanks to my new Age UK adjustable bed.”

I knew I needed a new bed as the old one was too big and sinking badly in the middle. As soon as the Age UK showroom opened up I noticed they sold beds.

-- Maureen Briggs, 83 years old

Maureen Briggs from Cumbria has transformed the way she sleeps by creating her own unique adjustable bed thanks to the help of Theraposture who make Age UK beds.

At 85, Maureen is troubled with Arthritis and had been thinking about a new bed for years but it wasn’t until she visited an Age UK showroom close to her home and saw the range from Theraposture that she decided it was the right time to make a change. “I knew I needed a new bed as the old one was too big and sinking badly in the middle,” says Maureen. “As soon as the Age UK showroom opened up I noticed they sold beds. It’s a name you trust, so I went in and spoke with them. I also talked with my niece who is an Occupational Therapist as she works a lot with Age UK products – she told me how good they are. It’s reassuring to know because it’s a big purchase.

“Trouble was I needed a few alterations to make the bed right for me however with the Age UK online Bed Builder it wasn’t a problem,” explains Maureen. She chose to have a Deep Base Divan with a Reflex mattress made to her individual needs. “I’m quite small, so I needed just the right height – too low and I couldn’t get out of it and too high and I couldn’t get in, but Theraposture managed to sort this all out for me. I then chose a nice leather surround and headboard plus they put it on castors for me which is fabulous for moving it to clean. My Age UK bed is so comfortable and really is beautifully made.”

leather surround, deep base divan bed

Maureen adds, “What was also great was the free delivery, plus they took my old bed away which was very helpful. I also qualified not to pay VAT because I am disabled so that also made a lot of difference to the budget.” Turns out that it’s not just Maureen who is delighted with the bed, “my neighbours are all very impressed too,” she says happily. “Age UK and Theraposture really went out of their way to help, nothing was a problem. They were marvellous, I couldn’t fault them.”

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